Your Name and Age: Lucy Batham- Read – 41
Tell us about your family:
We live just outside Ditchling in East Sussex with my husband Richard and Ella who is 11, Kit 9 and Wilf 6
What did you do before coming up with your business idea and how was it making the transition?
I ran a software house before children and until my daughter was nearly 4 I helped IT company’s get up and running with their sales and marketing, I then took 5 years out before spending 2 years understanding the complementary therapy world and gaining the confidence to go back to work on my terms. I love working for myself and I love having a bit of me back too! When I stopped working I was suffering very badly with PND and Its great feeling ontop of things again.
When did you launch?
We initially launched the site last September however my IT partner stopped working with us in March and it has taken until now to get backup on our feet again
How did you get started?
I found myself helping so many people to get answers about their health that did not relate to the NHS and decided I could help more people by setting a website up with real information that people can relate to
What research did you do before launching?
I needed to use complementary therapy myself because the NHS was unable to help me when I needed it and this inspired me to find out about what other complementary therapies there were out there so I spent a lot of time talking to therapists and people who have used complementary therapy
How have you funded the business?
Self funded until now however have just had small investment to help with having to start the IT over again
How do you promote your business? What has worked best?
Making sure we are working with reputable partners and taking the time to find out what the audience needs as well as what the people that will advertise on the site need.Being trusted seems to be key in this world
What has worked well about your business?
People are comfortable with how the site looks and works and they trust that we are there to help them find the help they need. Our aim is to search out the people that really excel at what they do so that when others are desperate for help they do not have to look to far and they can find something that they feel has a good chance of helping them. We are all very diferent and what suits one person may not suit the next. We have found some incredible people along the way and we cannot wait to meet the many more yet to come – we hope to slowly help people take control of their health and remain healthy both in mind and body!
What has been your biggest challenge so far? How have you dealt with it?
Getting people to provide case studys – it is a very slow job and takes a lot of patience and trust that we are doing the right thing
How do you fit in work with the family?
Its hard work! – I have no family nearby and no help at home, we also have a puppy! – I love what I do so I think that helps and my family are very supportive so we just all muck in and generally we keep on top of things – its gets much easier as the children get older
What advice would you give to someone else wanting to work in this area?
Make sure you are coming from the heart – complementary therapy is an up and coming thing but is largely based around trust and good relationships – dont underestimate this and believe in what you are doing!
If you have a flexible working business opportunity, please explain briefly what you offer and how people find out more.
We are really keen to get people working with us on the sales side of the business and would love to hear from people who would like to help people take responsibility for their health and think complementary therapy can take a huge role in this. Contact Lucy at Lucy@loveursoul.co.uk
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