Employment law can appear complex and tends to make managers nervous but according to HR expert Sue Ingram, author of ‘FIRE WELL’ it’s actually, at its core, simple, straightforward and based on common sense.
When Employment Tribunals were first introduced the idea was that lawyers would not be needed. Unfortunately one side hired a lawyer, then the other and now few companies attend without legal representation. Consequently the costs in both time and money can be very heavy. It is therefore best to do what you can to avoid having a case appear before a Tribunal.
Here are the three simple, common-sense criteria Ingram says you need to understand, as they are what an Employment Tribunal would assess a case on:
- Where Procedures Followed?
Did the employer act in line with their own policies or procedures or, if they did not have any procedures in place, did they act in line with the guidelines set out by Acas (www.acas.gov.uk)?
A manager can be correct to dismiss an employee but if they did so ignoring their own company’s policies then an award will be made to the individual.
Know your own procedures or visit the Acas site. If confused by what you read then challenge and ask until you fully understand.
- Did the organisation behave reasonably?
Again you can be right to dismiss but do so in an unreasonable manner and an award will be made to the employee. Therefore it is important to calmly consider each action you take throughout any formal process. As the manager of what can often be an emotionally charged situation it is extremely beneficial to discuss the case with objective professional advisors who are experienced in such situations. And always check with yourself, ‘Would someone outside looking in consider this action to be reasonable?’ If you find yourself hurriedly justifying the action using the word ‘but’ think again.
- Balance of Probability
As an Employment Tribunal is not a court of law there is no requirement to prove a case beyond reasonable doubt. After all the only risk is a limited sum of money, not a criminal record or imprisonment. So all an organisation is required to prove is that the individual was culpable on the balance of probability and they are then free to dismiss; remembering that it would be reasonable to conduct an objective investigation before taking such action. It might be of value to include this fact in your written polices as some employees are acting under the misapprehension that evidence beyond reasonable doubt needs to be supplied.
So there it is. Three simple steps to employment law. But the best advice of all? Be a strong, clear and communicative manager. Train, gain a mentor, learn about the art of managing people and thereby avoid ever having to stand in front of an Employment Tribunal. And remember you can get help if you need.
Sue Ingram is author of ‘Fire Well, how to fire staff so they thank you’ and founder of Converse Well, a training company which provides workshops for managers in how and what to say when managing and firing staff. www.conversewell.com. Sue has spent over 27 years working in HR and related fields. In 2000 she became one of the UK’s first Executive Coaches; she is an Honorary Teaching Fellow at Lancaster University where her workshop forms part of their International MBA program. Her workshop, How to Fire Staff so They Thank You has been delivered to over a 1000 managers in the both the private and public sectors.